Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will my delivery take?

We look forward to providing your order as soon as possible.

Delivery time is provided at the time of your order on the payment page and it may take from three to seven days to verify your order. Delivery time will depend on selected service and delivery destination.
All delivery times are estimated and based on working days, excluding weekends and holidays.

How do I return my order?

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

How long will the return take?

Please allow 7-10 working days from receipt of your goods at our warehouse for the return to be processed. You will receive a confirmation email once your return has been processed with a new tracking number for exchanged goods or a refund receipt.

Can I cancel my order?

We are unable to cancel orders once the checkout process has been completed. Please check your order carefully before clicking ‘buy now’. You are able to return an item within 28 days for a full refund.

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